mCasez - Shipping Policy
Last Updated: May 13, 2025
Thank you for choosing mCasez! This Shipping Policy outlines the details regarding the shipment of your orders within India.
Shipping Destinations
We currently offer shipping services exclusively within India.
Shipping Methods
To ensure your orders reach you quickly and reliably, we utilize Shiprocket as our primary shipping aggregation partner. Shiprocket integrates with various reputable express shipping couriers, including but not limited to:
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BlueDart
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Delhivery
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Other reliable express shipping providers
The specific courier for your order will be selected by Shiprocket based on factors such as your destination pin code and the best available service for efficient delivery.
Shipping Costs
We are pleased to offer free shipping on all orders placed on mCasez, regardless of the order value or destination within India.
Order Processing Time
Once your order is placed and payment is confirmed, we strive to process and prepare it for shipment within 1-2 business days (Monday to Saturday, excluding public holidays). Please note that this processing time is separate from the shipping (transit) time.
Estimated Delivery Time
The estimated delivery time for your order is typically 3-5 business days from the date of dispatch. Please understand that delivery times are estimates and may vary slightly depending on your exact location within India, courier operations, and any unforeseen circumstances that may affect logistics.
Order Tracking
Once your order has been dispatched from our warehouse, tracking details will be automatically shared with you via WhatsApp and/or Email through the Shiprocket platform. This will allow you to monitor the progress of your shipment and see its estimated delivery date. Please ensure that the mobile number and email address you provided during checkout are accurate and active to receive these updates.
Shipping Restrictions
While we aim to deliver to most locations across India, there might be specific pin codes or remote areas where delivery may take longer than the estimated timeframe or, in rare cases, may not be feasible. If our shipping partners do not service your pin code, we will inform you and cancel your order with a full refund. If you encounter any issues during checkout related to your shipping address, please contact our customer support team for assistance.
Contact Us
If you have any questions or concerns regarding our Shipping Policy or the shipment of your order, please do not hesitate to contact us:
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Email: info@mcasez.com
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WhatsApp: +91-95992 22421
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Website: www.mCasez.com
We appreciate your business and aim to make your shopping experience with mCasez smooth and satisfactory.